Payment Policy

At Southern Glitz, we want your checkout experience to be simple, secure, and transparent. This page explains how payments work, what to expect at each step, and how to get help if something goes wrong.

Accepted Payment Methods

We accept the following payment methods on our store:

  • Credit & Debit Cards — Visa, MasterCard, American Express, and Discover (credit and debit cards accepted)

  • Digital Wallets — PayPal, Apple Pay, and Google Pay

  • Buy Now, Pay Later — Afterpay/Clearpay (pay in four interest-free installments) 

Please note:

  • Each order must be completed using a single payment method. Split payments are not supported.

  • All payment methods are processed through our secure payment gateway. Your payment information is never stored on our servers. 

Pricing and Tax Disclosure

All prices on this website are displayed in USD and include applicable taxes.

No additional charges will be applied after checkout confirmation, other than any shipping fees displayed at the time of purchase. We are committed to full pricing transparency. 

Payment Authorisation and Capture

When you pay by credit or debit card, a temporary authorisation is placed on your account for the order amount. This reserves the funds while your order is being processed and is not an immediate charge.

For PayPal and digital wallet payments, funds are debited immediately upon successful transaction confirmation.

Please note that authorisation timelines and hold periods may vary depending on your bank and payment method. If you have questions about a pending authorisation, please contact your bank directly or reach out to us.

Security and Fraud Prevention

Your payment security is our priority. We follow strict security measures:

  • SSL Encryption: All payment data is transmitted using Secure Socket Layer (SSL) encryption, protecting your information from unauthorised access. 

  • Secure Payment Gateway: We do not collect, store, or process your card or banking account details directly. All payment information is handled by our certified payment gateway partners. 

  • Fraud Prevention: All orders are subject to a verification process to protect both you and us. In some cases, you may be asked to confirm that you are the authorised cardholder.

If we are unable to verify an order or the payment information provided, we reserve the right to decline the order. In such cases, any payment already processed will be refunded in full using the same payment method within 5-7 business days.

Order Verification and Guest Checkout

To make your shopping experience as smooth as possible:

  • Guest Checkout: You can complete your purchase as a guest without creating an account.

  • Account Creation: If you choose to create an account, registration is free and straightforward.

  • Transparent Pricing: The price you see on the product page remains the same throughout the entire checkout process. 

Currency, Exchange Rates, and Bank Fees

All transactions on this website are processed in USD .

If you are paying with an internationally issued card (for example, a card issued outside your country), your bank or card provider may apply a foreign exchange conversion rate and/or an international transaction fee. These charges are set and applied by your financial institution and are not visible on our website. We are not responsible for these additional charges.

For the most accurate information on applicable fees, please contact your bank or card issuer directly before placing your order.

Failed or Declined Payments

If your payment is declined, your order will not be saved and you will need to place a new order. We are not notified of the reason for a declined payment — only your bank has this information.

To help resolve a failed payment, please check the following before trying again:

  • Confirm your card details are correct, including the card number, expiry date, and billing address.

  • Enter the 3-digit CVV / security code on the back of your card (or 4 digits on the front for American Express).

  • For PayPal and digital wallet payments, confirm you are logged into the correct account and that you have sufficient funds.

  • Ensure your payment method is valid and has not expired.

Contact Us

If you have any questions about payments, encounter issues during checkout, or need assistance with a transaction, please contact us:

  • Email: support@southernglitz.shop

  • Phone: +1 601-933-9539

  • Address: 190 Riverwind E Dr #204, Pearl, MS 39208, United States.

  • Hours: Monday-Friday, 9:00 AM - 5:00 PM [Central Standard Time - CST]

We aim to respond to all payment-related inquiries within 24-48 business hours.